Victor Avendaño | PM & Support Partner

I build systems, not just execute tasks. Your bilingual operations partner, AI built in.

AI-augmented Project Manager and bilingual Virtual Assistant

I have 10+ years of operational and executive experience across fintech, public sector, and social-impact organizations. I'm bilingual (native Spanish, C2 English) and AI-fluent: a daily user of ChatGPT, Claude, and Microsoft Copilot to accelerate research, drafting, and process automation.

Portrait of Victor Avendaño

About me

An operations partner who documents and scales what I build

I'm Victor Camilo Avendaño Forero, an AI-fluent operations and administrative professional with 10+ years supporting executives, account leaders, and multi-stakeholder programs across fintech, public sector, and social-impact environments.

My approach starts from a simple principle: turn ad-hoc requests into documented, repeatable processes that a team can keep using after I hand off the work. That includes managing inboxes, calendars, and CRMs under strict SLAs, coordinating with stakeholders across time zones, and using AI tools daily (ChatGPT, Claude, Microsoft Copilot, and local LLMs like Ollama) for research, drafting, and reporting.

I'm a native Spanish speaker with certified C2 English (EF SET 88/100). I have operated in fully remote environments with global clients, as well as in projects with Bogotá district government entities and non-profits I founded and led myself. Both organizations are still active today, and I competed at the Jugger Club World Championship in Germany in 2018.

Verifiable results, not generic promises

10+

years of experience in operations and executive support

24h

SLA response standard in high-volume operations

100%

adherence to specifications and financial limits (Ecoproyectos Aire)

10

people led simultaneously (Ecoproyectos Aire)

2M+

users on the fintech platform where I managed case queues (ARQ)

90%+

less unnecessary manual review, through an AI first-pass filter I designed (ARQ)

US$10B+

scale of the fintech operation I have worked in

C2

certified English — EF SET 88/100

Credentials

Certifications and education

Continuous training in AI, project management, and stakeholder leadership, on top of the experience above.

AI & Automation17
  • Google AI Professional Certificate (Google / Coursera)
  • AI Fundamentals (Google)
  • AI for Brainstorming and Planning (Google)
  • AI for Content Creation (Google)
  • AI for Data Analysis (Google)
  • AI for Research and Insights (Google)
  • AI for Writing and Communicating (Google)
  • Google AI for App Building (Google)
  • Generative AI for Project Managers Specialization (IBM / Coursera)
  • Generative AI: Introduction and Applications (IBM)
  • Generative AI: Prompt Engineering Basics (IBM)
  • Generative AI: Unleash Your Project Management Potential (IBM)
  • Generative AI Essentials (IBM)
  • Generative AI Prompt Engineering (IBM)
  • ChatGPT for Project Management (Coursera)
  • Microsoft Copilot for Project Management (Coursera)
  • Project Management with AI (Coursera)
Project & Stakeholder Management14
  • Google Project Management Professional Certificate (Google / Coursera)
  • Foundations of Project Management (Google)
  • Project Initiation: Starting a Successful Project (Google)
  • Project Planning: Putting It All Together (Google)
  • Project Execution: Running the Project (Google)
  • Agile Project Management (Google)
  • Capstone: Applying Project Management in the Real World (Google)
  • Google Stakeholder Management Specialization (Google / Coursera)
  • Working Effectively with Stakeholders (Google)
  • Leadership and Influencing Skills (Google)
  • Organizing Communication and Documentation (Google)
  • Experto en Gestión de Proyectos Según PMI (IEP / Asturias)
  • Diplomado Internacional en Gestión de Proyectos (IEP / Asturias)
  • Project Management Basics for Beginners (Coursera)
Administration & Communication3
  • Administrative Professional Foundations & Tips (LinkedIn)
  • Communication Foundations (LinkedIn)
  • EF SET English Certificate: 88/100, C2 Proficient (EF)
Sustainability & Tech Strategy3
  • Career Essentials in Sustainable Tech (Microsoft & LinkedIn)
  • Microsoft Cloud for Sustainability: ESG (Microsoft)
  • Sustainability Foundations & Cloud Strategy Integration (Microsoft)

Education

  • BA in HistoryUniversidad Nacional de Colombia, 2014
  • International Diploma in Project Management (PMI guidelines)Instituto Europeo de Posgrado (IEP), Asturias, Aug 2016

Which service do you need?

Two ways to work with me

Both services share the same foundation — operational discipline, real bilingual fluency, and practical AI use — but solve different needs. Choose based on what you need solved today.

AI-Augmented PM

Project Manager

  • End-to-end operational project management: planning, budget, KPIs, and reporting
  • AI implementation in administrative workflows
  • Experience with public-sector entities and non-profits
  • Remote, multi-stakeholder coordination across time zones
See the PM service

AI-Augmented Virtual Assistant

Virtual Assistant

  • Inbox, calendar, and CRM management under SLA
  • C2 English executive support for global clients
  • AI-assisted research and drafting
  • Documentation of reusable workflows
See the Virtual Assistant service

Let's talk about your project

Tell me what you need to solve and I will get back to you with a tailored proposal — no fixed rates, no generic templates.

Message me